Hi! I'm Leo, and I'm a versatile UX generalist and end-to-end senior/lead product designer with over 15 years of agency, in-house and freelance experience. Last 5+ years specialising in B2B SaaS product design.
Currently based in Toronto, Canada. Contact me.
More about meEnd-to-end user-centred design process from discovery through to delivery
From idea to design sprint, through to production and beyond
Defining 40+ user journeys for an international bank's global rollout of new ATM machine experience
Improving user experience and engagement for a telecoms company's internal social network
Discovery via concept testing and UX field research
Boosting trust and optimising conversion rates for insurance company form
Using HEART framework, and regular cadence of user interviews to measure, test and inform UX
